Everything a technician needs.
In one shot.
From plain-language diagnosis to completed service report — Diagnium eliminates context-switching and accelerates every repair.
Natural Language Diagnosis
Describe it like you'd tell a colleague
No structured forms, no symptom codes, no dropdowns. Just describe what you're seeing — 'Getinge 633HC aborting during air removal at 5 psia' — and Diagnium's AI parses the fault context, matches it against manufacturer service documentation, and returns ranked root causes with confidence scores.
- Processes free-text fault descriptions in any language
- Understands model numbers, symptoms, error codes, and test results
- Learns from technician corrections to improve accuracy
Ranked Root Cause Analysis
Know where to look first
Instead of a flat list of possibilities, Diagnium ranks each root cause by probability based on symptom correlation, fleet-wide failure history, and manufacturer technical service bulletins. Each cause links directly to the relevant diagnostic procedure.
- Probability-weighted ranking of possible causes
- Linked to service manual sections and diagnostic trees
- Incorporates fleet-wide learnings over time
Voice-Guided Troubleshooting
Hands-free, eyes-on
When both hands are on the equipment, the last thing you need is to scroll through a screen. Activate voice mode and speak the fault aloud. Diagnium guides you through the diagnostic steps verbally, letting you work uninterrupted.
- Full hands-free operation in voice mode
- Step-by-step audio guidance through diagnostic trees
- Voice commands to navigate, repeat steps, or ask for clarification
Complete Service Package
Everything you need, delivered at once
One query generates a complete service package: ranked root causes, diagnostic flowcharts, required tools and their calibration status, parts lists with manufacturer part numbers, service manual references with page numbers, estimated repair times based on similar repairs, and a pre-filled service report draft.
- Tools list with calibration and location info
- Parts inventory cross-reference and ordering links
- Automated service report generation ready for signature
Fleet Pattern Intelligence
Your equipment learns from every repair
Every diagnosis you run builds a fleet-wide knowledge graph. The Fleet Intelligence dashboard tracks recurring failure patterns across your equipment — flagging repeat issues before they become critical. Same vacuum pump failing every 6 months? Auxilium spots it and alerts you.
- Automatically groups diagnoses by OEM + Model
- Detects recurring root causes across your fleet
- Health status indicators and trend analysis
- Early warning badges for repeat failures
Image Diagnosis
Upload a photo, get answers
Snap a photo of an error screen, a leaking component, or a worn part — Auxilium analyzes the image alongside your fault description to refine root cause rankings and suggest visual inspection points.
- Upload error screens, equipment photos, or part wear
- AI correlates visual evidence with symptom descriptions
- Instant analysis integrated into the diagnostic workflow
Error Code Lookup
Decode cryptic error codes instantly
Paste any manufacturer error code and Auxilium decodes it in seconds. Get the meaning, severity, likely causes, and recommended actions — no more hunting through 800-page service manuals for a single code.
- Supports error codes from all major OEMs
- Returns meaning, severity, and next steps
- Switch between fault description and error code mode in one click
Repair History & Audit Trails
Every diagnosis recorded, every action tracked
Every diagnosis you run is automatically saved with timestamps, root causes, and repair times. Filter and search your full history. Export to CSV for CMMS import. Every query, result, and report is audit-logged — providing the documentation hospitals need for Joint Commission and ISO 13485 compliance.
- Automatic diagnosis logging with OEM, model, and root cause
- Searchable history with CSV export for compliance reporting
- Full audit trail — timestamped, user-attributed, compliance-ready
Predictive Fleet Analytics
Stop failures before they happen
Diagnium continuously analyzes your fleet's repair history, usage patterns, and failure data to predict when equipment is likely to fail. Get proactive alerts, optimized PM schedules, and inventory recommendations — so you spend less time firefighting and more time preventing.
- AI-driven failure prediction based on fleet patterns
- Optimized preventive maintenance scheduling
- Inventory optimization recommendations
Training Video Integration
See it done right
Pro plans include a curated library of repair tutorials, calibration walkthroughs, and OEM training videos — organized by manufacturer and equipment category. Each diagnostic result surfaces relevant video walkthroughs so your team can learn while they repair.
- Contextual video recommendations per diagnosis
- Integration with existing training libraries
- Technician skill tracking and gap analysis
Enterprise-Grade Security
HIPAA-ready, audit-trail protected
Built for healthcare environments from day one. All data is encrypted at rest and in transit. Role-based access controls, complete audit trails, SSO/SAML integration, and the ability to sign Business Associate Agreements for covered entities.
- Encryption at rest (AES-256) and in transit (TLS 1.3)
- Role-based access with granular permissions
- SSO/SAML, audit logs, and BAA available
API & Integration Layer
Connect your existing ecosystem
Diagnium connects with your CMMS, parts inventory systems, service manual libraries, and training platforms. Custom API access for deep integrations — so the copilot works within your existing workflow, not alongside it.
- Pre-built connectors for major CMMS platforms
- Parts inventory and procurement system integration
- REST API for custom workflows
Ready to see it in action?
Try the diagnostic copilot yourself with our interactive demo.